Clear priorities when electrics feel unsafe
Hazard details first
We ask what happened and which parts of the property are affected.
Make-safe work separated
We explain when isolation is only the first stage of the repair.
No risky guesswork
We trace the problem before deciding how normal use can be restored.
Act on signs of electrical danger
Loss of power is inconvenient, but exposed wiring, overheating and burning smells may indicate immediate danger. Persistent tripping or visible electrical damage also needs careful handling. Keep clear of damaged equipment and don't touch exposed parts. Call us and explain what happened, which rooms or circuits are affected and whether you can see, smell or hear anything unusual. We first need to understand the hazard and whether the affected supply should remain isolated. Opening hours aren't published, so emergency availability must be discussed by telephone.
Separate making safe from final repair
The first task in an urgent situation may be to isolate a dangerous fitting, cable or circuit so it cannot cause further harm. That doesn't always restore power or complete the permanent repair. Once the immediate risk is controlled, further testing may be needed to trace the defect and decide what must be replaced. Clear information helps us understand the likely work before attending. Tell us about any building damage, water near electrics or recent changes, and don't repeatedly reset protection that continues to trip.
Frequently asked questions
What should we do if we smell electrical burning?
Keep away from the affected fitting or equipment and don't continue using it. If it is safe to do so, isolate the relevant supply. Call us and describe the smell, visible signs and circuits involved so availability can be discussed.
Can you guarantee an immediate emergency visit?
No fixed response time or published opening hours apply. Call us directly to explain the problem and we can discuss availability. If there is fire, smoke or immediate danger to life, contact the emergency services.
Why might power stay off after a make-safe visit?
A damaged circuit may need to remain isolated until testing or a permanent repair can be completed. Restoring it too soon could recreate the hazard. We explain what has been isolated and what further work is required.